Returns & Exchanges
At Aipas, we want to ensure you are fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all eligible sports equipment and apparel. Items must be in their original, unused condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include any documentation or accessories that were part of the initial shipment.
- 3.Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of your returned gear, we will process your refund or ship your replacement within 5-7 business days.